Have a question, concern or comment?
We're all ears!
We are primarily able to connect with our customers via email support. To "help us help you" with your request, we ask that you fill out our form, which you can find at the contact us link below or in the upper right hand corner of your screen. You will receive our response via email.
(If you would prefer to send us an email, please use firstname.lastname@example.org)
We do our best to identify critical requests related to orders that have just been placed and reach out to you as quickly as possible. For all other requests, we respond in the order they are received and you can expect to hear back from us within 1-2 business days.
(We tend to be on the quicker side of things but higher volumes can trigger delays.)
Our customer service hours are:
Mon - Fri: 7:00a - 3:30p PST
Mon - Fri: 7a - 11a PST