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  2. RETURNS & EXCHANGES

RETURNS & EXCHANGES

Returns

  • How Do I Start A Return?
  • What Items Are Returnable?
  • Which Items Are "Final Sale"?
  • Can I Return an Online Order to the Store?
  • How Do I Start an International Return?
  • Can I Use My Own Return Label?
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Exchanges

  • How Do I Make an Exchange?
  • Can I Exchange for a Different Item?
  • Can I Exchange an Item I Received as a Gift?
  • Can my Exchange be Sent to a Different Address?
  • Can I Exchange an Item Purchased From an Outside Retailer?
  • Why Did I Get a Refund Instead of an Exchange?

Defective or Damaged Item Questions

  • I Have A Defective Item. What Can I Do?
  • Do You Offer Repair?
  • What if I Have Problems with a Oiselle Product Purchased Elsewhere?
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